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Strategic Priority: Safe Communities and Thriving People
Goal
Ensure that everyone in Washington County has access to services that address inequities, foster well-being, and promote safety.
Objectives
- Establish reliable and supportive housing options, including emergency housing, to provide shelter for “at-risk” individuals.
- Implement and scale solutions that respond to the growing needs and demand for services of aging populations to support their ability to continue living healthy and meaningful lives.
- Consolidate and streamline county services at key access points to better respond to community members’ needs in a holistic and efficient manner.
- Develop targeted prevention strategies for frequent users of services to improve outcomes and more effectively utilize resources.
- Expand upon existing service delivery options to better accommodate the needs and preferences of the people we serve.
- Proactively monitor and address emerging community needs to ensure effective service delivery focused on prevention, managing risk, and improving accessibility.
- Identify and address priority areas to maintain a high level of public safety.
Performance Measures
Performance measures for each objective are described in more detail below.
Establish reliable and supportive housing options, including emergency housing, to provide shelter for “at-risk” individuals.
Performance Measures
- Increase number of single adult emergency housing beds for individuals to 30 by 2025.
- Increase capacity of emergency family housing to 10-14 families by 2028.
- Increase the number of county-sponsored supportive housing beds by 2028.
- Reduction of eviction rates to pre-pandemic average by 2028.
- Maintain level of 45% or more people exiting emergency housing into stable housing.
- Reduce the average time a household is homeless (Department of Housing and Urban Development (HUD) measure).
Implement and scale solutions that respond to the growing needs and demand for services of aging populations to support their ability to continue living healthy and meaningful lives.
Performance Measures
- Track and increase number of senior-focused programs and activities throughout Washington County.
- Increase number of outreach activities at senior buildings in Washington County (baseline of 40% of 64 senior buildings).
- Improve Resident Survey measure on “Services provided to older adults” by 5% by 2027.
- Maintain or increase American Association of Retired Persons (AARP) Livability Index Score of 61 by 2028.
- Track number of seniors accessing home and community-based services (Elderly Wavier and Alternative Care Grant).
- Seek County Board direction on increasing availability of locally sponsored, affordable transit options by 2029.
Consolidate and streamline county services at key access points to better respond to community members’ needs in a holistic and efficient manner.
Performance Measures
- Track staff referrals made for client assessment for services outside of initial presenting need/issue.
- Annually increase the number of people served by cross-functional programs (referrals, etc.).
- Increase percentage of services, programs, and access points that collaborate with each other by 2028.
- Identify potential opportunities to connect information on shared clients across key access points by 2026.
Develop targeted prevention strategies for frequent users of services to improve outcomes and more effectively utilize resources.
Performance Measures
- Define and identify people who frequently use our services by 2025.
- Track number of individuals assigned intensive case management services.
- Decrease number of touch-points for identified clients by 5% annually.
Expand upon existing service delivery options to better accommodate the needs and preferences of the people we serve.
Performance Measures
- Examine current county service delivery approaches using DEI lens and conduct needs/gap analysis by 2026.
- Improve Resident Survey measure on “Quality of County Services” by 2% in 2027.
- Increase available community-based service accessibility options by 2027.
Proactively monitor and address emerging community needs to ensure effective service delivery focused on prevention, managing risk, and improving accessibility.
Performance Measures
- Conduct a Community Health Assessment every three years.
- Maintain or improve the percent of county residents that indicate their overall health is “very good” or “excellent.”
- Track community health and mortality rates.
- Seek County Board direction on conducting a new Transit Needs Assessment by 2027.
Identify and address priority areas to maintain a high level of public safety.
Performance Measures
- Annual reduction in Group A and Group B crimes countywide.
- Annual reduction in recidivism rates for probationers.
- Annual reduction in criminal charging turnaround time.
- Annual reduction in response times to 911 calls countywide.
- Annual reduction in vehicular accidents resulting in fatalities or serious injuries.
- Annual reduction in charges issued by Attorney’s Office for identified priority areas.
- Annual reduction in charges issued to juveniles.
- Increase resident’s perception of safety in selected priority areas in 2027.
- Maintain absence of maltreatment recurrence rate above statewide performance average each year.