Strategic Priority: Organizational Excellence

← back to Strategic Plan

Goal

Develop and sustain an environment where employees and the organization are equipped and supported to deliver outstanding service to everyone in Washington County.

Objectives

  1. Regularly evaluate employee compensation and strategically communicate the evaluation process so employees are appropriately and competitively compensated and understand the process behind setting salary and benefits.
  2. Evaluate and improve recruitment and retention practices to support qualified and high-performing employees and cultivate a vibrant, diverse, and knowledgeable workforce.
  3. Improve internal communication and augment existing efforts to ensure employees are highly engaged to increase employee satisfaction, retention, and productivity.
  4. Invest in employee development resources to assist employees in acquiring the knowledge, skills, and tools they need to deliver exceptional service and grow in their careers.
  5. Leverage employee and departmental collaboration to continuously improve service delivery.
  6. Modernize and update the county’s technology and communication systems to improve user experience, create efficiencies, enhance data security, and better support county services.
  7. Embed a DEI lens in county services, programming, policies, and practices to deliver equitable outcomes and foster an inclusive environment.
  8. Develop organizational capacity, understanding, and policies that support effective community engagement across diverse populations (BIPOC, seniors, people with disabilities, etc.).
  9. Establish communication policies and strategies to better reach diverse populations (BIPOC, seniors, people with disabilities, non-native English speakers, etc.).
  10. Support and enhance strategies to support employee mental health and well-being.

Performance Measures

Performance measures for each objective are described in more detail below.